Once payments are set up, they'll show in Approvals ready for a final check before they send.
Payment Approvals
The process to approve or reject a payment, payment batch or a beneficiary is the same. The ‘Approvals’ page shows payments, batches and beneficiaries in individual tabs at the top.
The Modulr Mobile Approvals App
Some users can use the Modulr Mobile approvals app to approve on the move. Learn more about the app here.
Where can my Approvals be found?
Direct customers (you only see your own accounts):
- Select Approvals in the side menu
Delegates, Partners and Multi-Customer Users
- Select 'Customers' from the side menu
- Select the Customer whose approvals you want to view
- Select 'Approvals' from the Customer-specific menu that appears
To learn about approving batches, go here →
Payment approvals and Funding
Depending on your configuration, you can approve payments even if the Modulr account doesn't have sufficient funds to cover the payments. Immediately-scheduled payments will sit and wait until funds are available. Payments due to send on a specified scheduled date will also wait for funds if none are available when it's time to send the payment. This means you can set up payments and approve them before they are funded if that suits your workflow.
For individual payments in the Approvals→Payments tab:
- Select 'Approvals' from the side menu.
- Select the Payments tab
- Select the payment or payments that you wish to approve or reject by checking the box on the left side of each table row. You can also select all by checking the box in the table header row.
- In the action bar that appears at the bottom of the table, select Approve or Reject.
- Confirm the action you selected in the confirmation summary box that appears (you’ll be prompted for an Authy authentication). Payments will now send or move on to their next pending state View payment statuses →. Rejected payments will not send.
Rejected Payments
If you reject a payment it will be removed from the Approvals → Payments table, and the rejected payments will show as 'Rejected' in Pending Payments.
The rejected payment will not be sent.
Note
Payment approvals will wait unapproved in the Approvals page for 40 days. If no action is taken, the payments will fail.
Beneficiary Approvals
The process is the same for Beneficiaries (Pending Beneficiary Approvals can be viewed in the ‘Beneficiaries’ tab on the Approvals page). Once a Beneficiary is approved, it becomes active and can be used for payments. Active beneficiaries can be viewed in the Beneficiaries section in the side menu.
Rejected beneficiaries won't be set up or made active and will be removed from the Approvals → Beneficiaries table.