Making Payments from the Portal
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      1. Modulr User Guides
      2. Using the Modulr Portal
      3. Making Payments from the Portal

      Pay a Saved Payee

      Make a payment to a saved payee using the Modulr Portal.

      Move Money

      1. From the main navigation, select 'Move Money'
      2. Click the 'Select →' button next to the 'Pay a Saved Payee' heading.
      3. Select the account you are making the payment from using the dropdown, then click 'Next'
      4. Select the payee you are paying using the dropdown, then click 'Next'
      5. Enter the Amount, Payment Reference and Payment Date into their respective fields, then click 'Next'.
        1. TIP: To send the payment immediately, set the Payment Date to today's date
        2. For GBP or EUR payments, Modulr automatically checks the payee details and displays the result at the top of the form. Review this information before proceeding. See [link] to learn more about possible results
      6. Review all details carefully. Click 'Confirm' to create the payment or 'Back' to make changes.

      Account Details

      1. From the main navigation, select ‘Accounts’
      2. Click the ‘Payment or transfer’ button located above the transaction list and select 'To a saved payee' from the dropdown.
      3. The remainder of the process follows the same steps outlined in the Move Money section above, beginning with Step 4.

      Payee checking

      For added security and your peace of mind, when making GBP and EUR payments, we'll automatically check the payee details to ensure the name and account information match the information held by their bank.

      Remember to exercise caution when creating payments and payees. The payee checking service only checks account details and doesn't protect against all types of fraud. If something doesn't seem right about a payment or payee details, stop and question it, even if the details match.

      GBP payee check results

      Message Details
      Match The entered details match the payee details held at the bank.
      Partial Match: Account Type The name matches, but the account type doesn’t.
      Partial Match: Account Name The entered account name is similar but not identical to the payee details held at the bank
      No Match The entered details don't match the details held at the bank. The account name and account type may be incorrect.
      Account Not Found The entered bank account details don’t exist at the bank.
      Check Not Possible The payee’s bank doesn’t allow checking of payee details. The entered detail may or may not be correct.
      No Response The payee checking service is temporarily unavailable.

      Account Not Found payee check result

      In line with regulatory guidance, Modulr will prevent you from making payments to a GBP payee with ‘Account Not Found’ result. This result indicates that the account does not exist.

      EUR payee check results

      Message Details
      Match The details provided match the details held at the bank.
      Partial Match The entered account name is similar but not identical to the payee details held at the bank
      No Match The entered details don't match the payee details held at the bank.
      Check Not Possible It’s not possible to check the payee details. The entered detail may or may not be correct.
      No Response The payee checking service is temporarily unavailable.

      No Response payee check result

      If a technical failure occurs when checking details or a EUR payee, you'll see a ‘No Response’ result and remain on the Create Payee form. To proceed, simply click the ‘Retry’ button to attempt the check again.