Security

Protecting customers from fraud

The security of your money is our top priority. We have a number of anti-fraud measures in place and play an active role in cross-industry organisations working to tackle financial crime, both to prevent fraud at source and to ensure best practices are followed when fraud does occur.

Regulatory compliance, risk management and governance

Our regulatory permissions, approach to risk management and governance structure underpin our business.

We are licensed as an electronic money institution (EMI) in the UK by the Financial Conduct Authority (FCA) and in the Netherlands by De Nederlandsche Bank (DNB). We have passported our Dutch permissions across the EEA and have established branches in Ireland, Spain and France to deliver localised services in these countries.