Authy sends a notification via your phone app when something you are doing in the Modulr Portal requires extra authentication – confirming the notification in the Authy app means we know it's definitely a registered user using the portal with access to your accounts.
Authentication is required using Authy when you perform these tasks in the Modulr Portal:
| Task requiring Authy | When requested… |
| Sign in | Every time you sign in you need to authenticate your access via Authy |
|
Forgotten password |
When you select Forgotten password → 'Request a reset' on the 'Reset Access' screen |
| Change password | When you choose to change your password in the user profile |
| Create a payment to a new payee | When you submit a payment to a new Beneficiary that you've entered within the payment screen (ie you're not using an already created and approved Beneficiary) |
| Approve a payment | When you select 'Approve' on selected payment approval(s) (not requested if rejecting approvals) |
| Approve a batch | When you select 'Approve' on a selected batch |
| Create a payee | When you submit the create new Beneficiary form |
| Approve a new payee | When you select 'Approve' on selected beneficiary approval(s) (not requested if rejecting approvals) |
| Delegate linking | When you submit the Delegate linking form to give a Delegate access to your accounts |
| File upload | When you select 'Confirm' on the file upload confirmation screen |
*Modulr users only