Xero Notifications

We'll send notifications informing Xero users of a number of events when using Xero with Modulr. This table summaries the notifications, the conditions under which they are sent, and who to.

Modulr email notifications

Notification name	Description	When sent	Who to?
Xero connection successful	Informs user that they have successfully connected their Xero access to Modulr	After user completes the connection process	All admin users on Customer
Xero disconnection successful	Informs user that they have successfully disconnected their Xero access from Modulr	After user selects 'Disconnect' in the Connections card in the Modulr Portal	All admin users on Customer
Xero account selection successful	Informs user they have successfully selected Modulr accounts to use with Xero	After user selects accounts in the Modulr portal and selects 'Save Selected Accounts'	All admin users on Customer
Xero connection lost	Informs user that the connection between Xero and Modulr has been lost, and they need to go into the Modulr Portal to reconnect	When the connection between Xero and Modulr has been lost	All admin users on customer

Notifications in Xero

In the event of a issue with one of your payments. Bills will change status from Paid to Awaiting Payment and a note will be added to your bill with details of the issue.