We'll send notifications informing Xero users of a number of events when using Xero with Modulr. This table summaries the notifications, the conditions under which they are sent, and who to.
Modulr email notifications
| Notification name | Description | When sent | Who to? |
| Xero connection successful | Informs user that they have successfully connected their Xero access to Modulr | After user completes the connection process | All admin users on Customer |
| Xero disconnection successful | Informs user that they have successfully disconnected their Xero access from Modulr | After user selects 'Disconnect' in the Connections card in the Modulr Portal | All admin users on Customer |
| Xero account selection successful | Informs user they have successfully selected Modulr accounts to use with Xero | After user selects accounts in the Modulr portal and selects 'Save Selected Accounts' | All admin users on Customer |
| Xero connection lost | Informs user that the connection between Xero and Modulr has been lost, and they need to go into the Modulr Portal to reconnect | When the connection between Xero and Modulr has been lost |
All admin users on customer |
Notifications in Xero
In the event of a issue with one of your payments. Bills will change status from Paid to Awaiting Payment and a note will be added to your bill with details of the issue.