How do I resend payment remittance?

Payment remittance is sent automatically to your contacts if the counterparty has an email address in their contacts. However, if you need to resend or send it to another contact, follow the instructions below.

How to find the share option

  1. Navigate to Accounts from the side menu
  2. Select the account that the transaction is on
  3. Select 'Send remittance' from the 3-dot menu.

Send remittance 1

You'll see a pop-up containing a link (URL) to the remittance notice – you have two options:

  1. Copy the link and send it to whoever needs to receive it – you can send this via email or a text message etc
  2. Select 'Resend Remittance' to resend it to the email address listed in the Contact for this supplier. 

Share dialog-1

The recipient can open the link and view the details of the transaction in their Supplier Portal:

Supplier portal