Creating and Approving Payees

Create payees to send payments to to save having to re-enter details each time.

Creating new payees in the Modulr Portal can be done in a few simple steps outlined below. Newly created payees will need to be approved before they can be used.

Modulr only

Payee checking – Confirmation of Payee ('CoP')

For added security and your peace of mind, when creating a Uk GBP payee, we'll run a check with the payee's bank to ensure the name provided matches the details at the bank.

Be cautious

Remember, you must still exercise caution when creating payments and payees. The service is an account details checking service and doesn't protect against all types of fraud. If something doesn't seem right about a payment or payee details, stop and question it even if the details match.

Information required

The payee name (max 18 characters)
The sort code
The account number
The account type (business or personal)
A reference message (this appears on the Beneficiary’s statement)

Creating a payee

Select ‘Payees’ in the side menu
Select 'Create Payee' above the table
Complete the details in the form that’s displayed. You may see an option to select Currency if you hold accounts in currencies other than GBP.
Select ‘Create’ – you'll see a message confirming the payee details match those at the bank. If they don't match, we'll highlight what might be wrong – double-check the details with the payee and only proceed if you're sure they're correct.
See the table below for details about the detail-checking messages.
To finish, you’ll be prompted for an Authy authentication on your phone.
The payee can be viewed in the ‘Unapproved’ tab on the Payees page until approved. Learn more about approving payees.

Account details checking messages

In all cases, it's always a good idea to double check beneficiary details when creating new payees.

Message	Details
Match	The details provided match the details held at the bank.
Partial match – account type	The name matches but the account type may be wrong.
Partial match – account name	The name provided is similar to the details held at the bank, but not exactly the same.
No match	The details provided don't match those at the bank – the name may be incorrect, as well as the account type.
Account not found	The details provided can't be found at the bank.
CoP unavailable	The account details checking service (CoP – Confirmation of Payee) isn't available at the provided bank.
No response	The account details checking service is temporarily unavailable.

Approving payees

The process to approve a payee is the same as for approving payments or batches. (Pending Payee Approvals can be viewed in the ‘Payees’ tab on the Approvals page). Once a payee is approved, it becomes active and can be used for payments. Active payees can be viewed in the Payees section in the side menu.

Select Approvals from the side menu.
Select the Beneficiaries tab
Select the payee or payees that you wish to approve or reject by checking the box on the left side of each table row. You can also select all by checking the box in the table header row.
In the action bar that appears at the bottom of the table, select Approve or Reject.
Confirm the action you selected in the confirmation summary box that appears (you’ll be prompted for an Authy authentication). Payees will now be active and ready to use for making payments in the Portal.

Rejected Payees

Rejected payees won't be set up or made active and will be removed from the Approvals → Payees table.