Viewing and Searching Pending Batches

Payments sent to Modulr by Payment File Upload or the batch API can be viewed in the ‘Batches' tab in Pending Payments.

Where can my Pending Batches be found?

Direct customers (you only see your own accounts):

• Select Pending Payments in the side menu, select the Batches tab

Partners (you see multiple Customers' accounts)

• Select Pending Payments in the side menu, select the Batches tab – this shows Pending batches across ALL your Customers

Delegates and Multi-Customer Users

• Select 'Customers' from the side menu
• Select the Customer whose Pending Batches you want to view
• Select 'Pending Payments' from the Customer-specific menu that appears, then select the Batches tab

To learn about viewing Pending single payments, go here. 

Each batch will appear as a single row in the table.

To view the details of all the individual payments in the batch, select the row (go back to the batches view by selecting 'All batches').

This opens a detail view of the batch listing all the payments in the batch and their status.